CBA*Sophos DE billed me 120$

Question

Hello, 
 I don't know how to reach support to report this. but I got billed 120$ from my credit card which I haven't done or bought anything from Sophos. this is the first time. 
 I just have an old Sophos Home account which I checked and had no subscription. 
 I even created this Sophos ID now to post this. 
 Any help plz :(

Karlos · Accepted Answer

To add on, since you mentioned you had signed up for Sophos Home before: 
 Here is a KBA with information on finding your current subscription details. As mentioned in the KBA: 
 To find your current subscription details, either check your emails for your Sophos Home order (the email comes from no-reply@cleverbridge.com ), or use the Purchase lookup tool to re-send the email. 
 If you're unable to find a subscription for any Sophos products, you can always challenge your bank for the charge if you believe it to be fraudulent.

CBA*Sophos DE billed me 120$

Top Replies