Xbox displaying error message 'Can't get a Teredo IP address '

Hello Ahmad,

Thank you for contacting the Sophos Community.

Please check the device has an IP

Then check that you have a Firewall rule allowing the traffic for this device. (Network Protection >> Firewall)

If you’re using Web Protection (Web Protection) create an exception for the Private IP of the Xbox by going to Web Protection >> Filtering Options >> Misc, scroll down to Transparent Mode Skiplist and under Skip Transparent Mode Source, enter the Private IP of the Xbox.

Regars,

Hey Emmanuel, appreciate the reply.

I've done both those things but it still shows the 'Can't get teredo IP adress' error message. 

Hey Emmanuel, appreciate the reply.

I've done both those things but it still shows the 'Can't get teredo IP adress' error message.