Sophos support is very very poor. After emailing not received any callback. And if we try to call then call received by him after a long time almost 1 hour or more than it.
Hi Ram Verma
Sorry for the inconvenience. We value your business association with us.
Support Staff is currently working from home. Since they are not on their usual high-speed office network, they may face a few challenges like internet fluctuations resulting in latency during a remote session.
Would you please PM me your case number if your case is yet to be resolved?
Jasmin Community Support Engineer | Sophos Support Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts | If a post solves your question use the 'This helped me' link