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Sophos support is very very poor. After emailing not received any callback. And if we try to call then call received by him after a long time almost 1 hour or more than it.

Ram Verma


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  • Hi  

    Sorry for the inconvenience. We value your business association with us.

    Support Staff is currently working from home. Since they are not on their usual high-speed office network, they may face a few challenges like internet fluctuations resulting in latency during a remote session. 

    Would you please PM me your case number if your case is yet to be resolved?


    Community Support Engineer | Sophos Support

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