Password recovery 9.406-3 (Asked in German but i guess in English i get more people)

This procedure worked for me, but i had to do it several times until a login with root was possible. The login as root must be as quick as possible after the reset procedure. Maybe the utm sets the passwords back if there are some passwords in the configuration database.

German:

Das Problem hatte ich auch. Es scheint nach dem Reboot nur ein kleines Zeitfenster für das Login zu geben, bevor wahrscheinlich die hinterlegten Passwörter aus der Konfiguration wieder gesetzt werden. Man kann es aber schaffen.

Good luck / Viel Glück

you should set the password for loginuser and root from webadmin.

seems you know the current passwords for loginuser and root (su) why you need to recover this passwords?

to reset the webadmin password, login with root (from ssh: loginuser / su) and use the cc commands from article.

the problem is: i can cant logins with my root password.

if iam on the konsole directly connectet via keyboad in and try to log in to the UTM, i get:

Login incorrect

so my problem is, that i dont have the webadmin password anymore and can not change it via webadmin

so the message "passwd root  /  bash told my password changed" is not correct.

otherwise you should be able to use the new password for SU commande directly (without reboot)

my last option (within a test environment)  was to boot from linux-iso/cd, mount the UTM-HDD and edit the 2 password files.

there are a part of line containing the encrypted password. deleting these part removes the password.

... sorry don't know details currently, because the action is few some years.

afterwards you boot UTM and are able to access the device without password. (from console only)

you should quick reset the webadmin password and reset all passwords from webadmin.