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SD-RED 60 Standard/split mode have lost connect about 5 mins but I have change to standard/unified and I used to use SD-RED 50 no issue as I said. Connect internet look fine no disconnection. I have look at other community it look like someone have the same issue but I do not see how to resolve this issue. Please help.
Sorry for my bad english. :(
Hello Jirayu Siangsai ,
Thank you for reaching out to the community, In Standard/Split mode, the remote network is managed by the UTM, which serves as a DHCP server and default gateway. Only traffic to specified networks is sent to the UTM. All other traffic is sent directly to the Internet. Where as in Standard/Unified mode, the remote network is managed by the UTM, which serves as the DHCP server and default gateway. All traffic generated by the remote network is sent over the UTM.
So ensure, if internet connected directly on RED has no fluctuation from the ISP end, you can check the system.log, red.log during the time frame when the issue occurred.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
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Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
