Can I upgrade Ram SG125 ?

Hi Adam Jinanar ,

Good day and Thank you for reaching out to Sophos Community and hope you are well.

There is no official RAM kits for RAM upgrades on SG/SF devices. What I would recommend is have you consider a hardware refresh and appropriate sizing for your environment. You could reach out to your local Sophos partner/SE/AM for proper guidance and sizing. 

Have a nice day ahead and Thank you for choosing Sophos.

Cheers,

Hi Raphael Alganes  thank you for your response,

Can you help to indicate the type of ram that is suitable for the Sopshos SG125 device? Maybe like :
Logdimm DDR3 2666 MHz or Sodimm DDR3 2666 MHz,

Because I've never handled a Sophos device, and never seen the Sophos SG125G mainboard directly

Hai Adam and welcome to the UTM Community!

I'm sorry, but I deleted the external links in your post. Please Edit that post, and insert your image into the post. We can't know if that external site is properly protected. The only malware I've gotten in almost 15 years was from a link in this Community to an external picture in 2014.  Thanks in advance!

To see if you really need to add RAM, run top at the command line.

Note that opening a Sophos SG for any reason will void your warranty on the hardware. This is not a problem if this is a home-use situation.  I suspect that you can replace the RAM chip(s), but Sophos doesn't publicize what to use.  If you are in a home-use situation and do open it, please let us know what worked.

Cheers - Bob

Hai Adam and welcome to the UTM Community!

I'm sorry, but I deleted the external links in your post. Please Edit that post, and insert your image into the post. We can't know if that external site is properly protected. The only malware I've gotten in almost 15 years was from a link in this Community to an external picture in 2014.  Thanks in advance!

To see if you really need to add RAM, run top at the command line.

Note that opening a Sophos SG for any reason will void your warranty on the hardware. This is not a problem if this is a home-use situation.  I suspect that you can replace the RAM chip(s), but Sophos doesn't publicize what to use.  If you are in a home-use situation and do open it, please let us know what worked.

Cheers - Bob

Strange to believe that nobody knows the specs or has opened the little boxes yet.

I have the same problem here: RAM 74% of 3.9 GB, full guard, no big installation, no VPN users, only one tunnels.

The only thing I would like to get rid of is Endpoint protection, which I don't know how, but that is another topic I guess.

Hello Adam,

can you give us the hardware revision of your device (look at the labels on the bottom side)?

Hello Robert,

UTM endpoint protection is no longer available since very long time. If you still have it running, you must be using a very old firmware version. What is your UTM version on that device?

Hi Philipp,

the lastest firmware is on the device. Firmware version: 9.714-4

I know that endpoint protection is gone for a long time and I guess that is part of the problem. The dashboard (see screeshot above) says that there is still one endpoint connected (no idea if and which) and that Endpoint Protection is still active.

However there is no functionality incl. activate/deactivate button in the Endpoint Protection Menu anymore. It only says "Devices previously managed by this UTM may require a tamper protection password to uninstall Sophos Endpoint Protection. The last tamper protection password configured on this device was: xyz"

However I am not aware that there is still a device or how I would find out if and where it is or what it is.

Looks like its doable but you are going to have to pop the lid off your system and see if its a DDR3 desktop/server stick or a SODIMM stick. Also it would be nice to know if they solder the CPU on the mainboard or if its a CPU socketed.