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Can I upgrade Ram SG125 ?

Hi Guys,

I have device Sophos SG125. and i review RAM usage capacity has reached 85%.

Can I increase the RAM capacity of the Sophos SG125?

CPU 2%

RAM 74% of 3.9 GB

Log Disk 15% of 24.6 GB

Data Disk 28% of 18.7 GB

Thank you,

Adam



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  • Hi  ,

    Good day and Thank you for reaching out to Sophos Community and hope you are well.

    There is no official RAM kits for RAM upgrades on SG/SF devices. What I would recommend is have you consider a hardware refresh and appropriate sizing for your environment. You could reach out to your local Sophos partner/SE/AM for proper guidance and sizing. 

    Have a nice day ahead and Thank you for choosing Sophos.

    Cheers,

    Raphael Alganes
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

  • Hi   thank you for your response,

    Can you help to indicate the type of ram that is suitable for the Sopshos SG125 device? Maybe like :
    Logdimm DDR3 2666 MHz or Sodimm DDR3 2666 MHz,

    Because I've never handled a Sophos device, and never seen the Sophos SG125G mainboard directly

  • Hai Adam and welcome to the UTM Community!

    I'm sorry, but I deleted the external links in your post. Please Edit that post, and insert your image into the post. We can't know if that external site is properly protected. The only malware I've gotten in almost 15 years was from a link in this Community to an external picture in 2014.  Thanks in advance!

    To see if you really need to add RAM, run top at the command line.

    Note that opening a Sophos SG for any reason will void your warranty on the hardware. This is not a problem if this is a home-use situation.  I suspect that you can replace the RAM chip(s), but Sophos doesn't publicize what to use.  If you are in a home-use situation and do open it, please let us know what worked.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Strange to believe that nobody knows the specs or has opened the little boxes yet.

    I have the same problem here: RAM 74% of 3.9 GB, full guard, no big installation, no VPN users, only one tunnels.

    The only thing I would like to get rid of is Endpoint protection, which I don't know how, but that is another topic I guess.

  • Hello Adam,

    can you give us the hardware revision of your device (look at the labels on the bottom side)?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hello Adam,

    can you give us the hardware revision of your device (look at the labels on the bottom side)?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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