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⁃ Ensure questions are related to the Sophos Support Portal specifically.
Please see the group list for technical inquiries
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Unable to access support portal when logging into my account
0
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9585
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3
replies
Latest
over 3 years ago
by
Shweta
Answered
How do I update Sophos ID?
+1
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5258
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1
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Latest
over 3 years ago
by
Yashraj S
Suggested Answer
Overview over all tickets in the company.
0
Locked
4410
views
2
replies
Latest
over 4 years ago
by FormerMember
Answered
How to generate ticket number
+1
Locked
5326
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1
reply
Latest
over 4 years ago
by
Shweta
Suggested Answer
Login Into the Support Portal with Microsoft login
0
Locked
5048
views
1
reply
Latest
over 4 years ago
by
Shweta
Answered
Big complaints about the new support portal
+1
Locked
5119
views
4
replies
Latest
over 4 years ago
by
LHerzog
Suggested Answer
E-Mails from new Sophos ticket system not reaching our systems ever since the cutover
0
Locked
6032
views
8
replies
Latest
over 4 years ago
by FormerMember
Suggested Answer
Tickets falling into a black hole?
0
Locked
11279
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13
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Latest
over 4 years ago
by FormerMember
Not Answered
Sophos support portal issue
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Locked
4342
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1
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Latest
over 4 years ago
by
Shweta
Not Answered
Need help with installing free version of Sophos Antivirus not the trial.
0
Locked
2589
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2
replies
Latest
over 4 years ago
by
Nathan Brown
Suggested Answer
Recovery Key
0
Locked
25818
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1
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Latest
over 4 years ago
by
Shweta
Suggested Answer
Lack of preparation for the "people" part of the systems
0
Locked
4018
views
2
replies
Latest
over 4 years ago
by FormerMember
Not Answered
KnowledgeBase transfer to Support Portal not completed correctly according to my first experience with existing links to community.sophos.com/kb
0
Locked
2054
views
2
replies
Latest
over 4 years ago
by FormerMember
Suggested Answer
Email conversations not being logged in a ticket
0
Locked
2771
views
1
reply
Latest
over 4 years ago
by
Secil Test
Answered
Opening a Technical call as a Partner
+1
Locked
5380
views
11
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Latest
over 4 years ago
by
BAlfson
Answered
Unable to open a ticket via MyUTM
+1
Locked
6951
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1
reply
Latest
over 4 years ago
by
BAlfson
Answered
Login in support.sophos.com not possible
+1
Locked
17935
views
4
replies
Latest
over 4 years ago
by
FloSupport
Answered
Emails not being sent by Support Portal
0
Locked
2771
views
2
replies
Latest
over 4 years ago
by
BAlfson
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