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Issues and Bugs Emails not being sent by Support Portal

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Emails not being sent by Support Portal

BAlfson 5 months ago

I entered a case over a half hour ago. I have not yet received an email with the case number.

Cheers - Bob

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+1 SecilYanik 5 months ago

There doesn't appear to be a problem with email notifications, I am guessing this is caused by a setup from your end.

I trust you can access the case on the portal though.

Secil Yanik
Senior Business Analyst, Support & Services
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0 BAlfson 5 months ago in reply to SecilYanik

Indeed, Secil - our UTM instance in AWS had to be rebooted.

Cheers - Bob

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