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Issues and Bugs Emails not being sent by Support Portal

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Emails not being sent by Support Portal

BAlfson over 4 years ago

I entered a case over a half hour ago. I have not yet received an email with the case number.

Cheers - Bob

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+1 FormerMember over 4 years ago

There doesn't appear to be a problem with email notifications, I am guessing this is caused by a setup from your end.

I trust you can access the case on the portal though.
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0 BAlfson over 4 years ago in reply to FormerMember

Indeed, Secil - our UTM instance in AWS had to be rebooted.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 4 years ago in reply to FormerMember

Indeed, Secil - our UTM instance in AWS had to be rebooted.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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