Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 5 subscribers
  • Views 5389 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to view Sophos progress at URL sample submissions?

LHerzog

Hello,

unfortunately, customers are still not getting Feedback when submitting URL samples. You should not create a support case for such a minor task.

I've already asked that once here.

https://community.sophos.com/support-portal/f/issues-and-bugs/127747/sample-submissions---why-not-getting-mail-response-for-url-submission

How can I review, what Sophos did with my submissions? Is there some portal or Website where I can do that? Today I need to make a reminder in my calendar to check if Sophos changed something or not. That's not good.

Why, we're still not beeing informed about the progress?

Thanks for Sophos answers on this.



This thread was automatically locked due to age.
Parents Reply Children
  • 0 in reply to Qoosh

    Thanks Kushal,

    I can check the category at any time with XG URL category check or with Sophos Intelix.

    But don't you think there should be some notification from Sophos within an URL submission?

    I want to report a URL to Sophos

    Get and check categorization report

    Forget that URL.

    Today I need to remember or make notes of URL I sent to Sophos and check it manually. That is not good.

Unfiltered HTML