Advisory: Support Portal Maintenance. Login is currently unavailable, more info available here.

for how long do you plan to shut down support portal?

Hello,

for how long do you plan to shut down access to support portal? Or when will it be finally fixed?
This was working in december, then was not working on 7th and 8th Jan, was fixed on Jan 8th in the evening, and now cannot login again.

12.01.2021
13:28 CET+1

https://support.sophos.com/support/s/support-sso-error?language=en_US&ErrorDescription=Unable+to+create+user&ErrorCode=5&ErrorDetails=User+cannot+access+this+community

Single Sign-On Error

Some users may be experiencing an error when signing in using Single Sign On.
The article below will assist you on how to best contact us and restore your access.

We apologize for the inconvenience.

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