Sophos will continue to update this list as required.
Table of Contents
- Q: What is the issue?
- Q: Is the issue corrected?
- Q: What information was exposed?
- Q: Has Sophos advised impacted individuals?
- Q: Are individuals expected to take any action?
- Q: Were my details exposed?
- Q: How many records were exposed?
- Q: Can you send me the list of exposed individuals, or a list of employees in my company who were exposed?
- Q: Where can I find Sophos Group Privacy Policy?
- Q: What was the email content sent to impacted customers?
Q: What is the issue?
Information from a small subset of customers who have contacted Sophos support was exposed due to an access permission issue.
Q: Is the issue corrected?
Yes, the access permission issue has been corrected and data is no longer exposed.
Q: What information was exposed?
- First name
- Last name
- Email address
- Phone number (if provided)
Q: Has Sophos advised impacted individuals?
Yes, Sophos has advised the impacted individuals.
Q: Are individuals expected to take any action?
There is no action that an impacted individual needs to take at this time.
Q: Were my details exposed?
If you personally received an email, your data was exposed. If you did not receive an email, your data was not exposed.
Q: How many records were exposed?
It is a small subset of the Sophos customer base.
Q: Can you send me the list of impacted individuals, or a list of employees in my company who were impacted?
No, we can not distribute a list of impacted individuals.
Q: Where can I find Sophos Group Privacy Policy?
Customers can read the privacy policy at https://www.sophos.com/en-us/legal/sophos-group-privacy-notice.aspx
Q: What was the email content sent to impacted customers?
Email Subject: Potential exposure of your contact information
