Sophos is investigating reports of intermittent delays for emails to existing Sophos Support cases (support@sophos.com).
- In the meantime, customers and partners are advised to login to the Support Portal to update their cases directly.
- Please visit this page for info on registering for the Sophos Support Portal.
Customers and partners requiring immediate assistance on existing cases should contact the Support Hotline:
- Please see our phone numbers listed under "For Critical Cases" on the Support Portal Homepage
Visit status.sophos.com and Subscribe to our Sophos Status Page to stay informed.