APX530 reboot when adding MAC to whitelist is the same for AP6 series?

Question

Since I purchased the APX530 devices, I have noticed that the access point (AP) restarts immediately when I add new MAC addresses to the whitelist. I would like to know if this same behavior occurs with the new AP6 series.

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Mayur Makvana · Answer

Hello, 
 We regret to hear! I suggest raising the support case using below to diagnose it further. 
 https://docs.sophos.com/support/help/en-us/portal/userGuide/cases/caseCreateTechnical/index.html 
 Kindly share the ticket Id for the reference.

Mayur Makvana · Answer

Hello Yohan Brito , 
 Thank you for contacting Sophos Community! 
 I have tried adding the MAC address in whitelist on AP6 420E through local access and did not find the that AP rebooted.

APX530 reboot when adding MAC to whitelist is the same for AP6 series?

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