SOPHOS APX 530 SHOWING NO LIGHT

Question

My sophos apx 530 access point is no longer showing any light completely, it is connected to a POE switch, what could be the issue and any resolution?

Mayur Makvana · Answer

Hello, 
 Thank you for reaching to Sophos Community! 
 Ideally APX530 requires 16.7W power supply. Kindly validate whether the POE switch is supplying that much of power or not. 
 Refer: assets.sophos.com/.../sophos-wireless-ds.pdf 
 Also, if its only about the LED or also the device is not operable. If the device is powering on, you may connect the APX device on serial console using below and review it status. 
 support.sophos.com/.../KB-000044558 
 If that is proper, I suggest raising the support ticket to validate it further.