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Hello c0m ,
Thank you for reaching out to the community, a video guide might help please refer - APX Hotspots.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
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I apologize, this is related to the customization about the captive portal right ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Regards,
Marcel
I'd request you log a service reqeust, so that we can investigate further...
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello,
A new internal ID that mostly matches the issue you’re mentioning has been opened (CWIFI-13151); if your case isn’t the one attached to that, feel free to mention it.
Regards,
Hello Marcel,
Thank you, I left a note in your case.
Regards,
Hello,
This case is with DEV and they’re confirming if it matches CWIFI-13151.
Regards,
Has DEV fixed the problem now? Or where can I see the current status of CWIFI-13151?
Regards, Dennis
Dennis Kortmann1 A bug was found in the firmware. This should be fixed with the next update. According to feedback from Sophos the fix is scheduled to be released on December 9, 2023. It should then be visible in the customer environment from December 12, 2023.
Regards, Marcel
Dennis Kortmann1 A bug was found in the firmware. This should be fixed with the next update. According to feedback from Sophos the fix is scheduled to be released on December 9, 2023. It should then be visible in the customer environment from December 12, 2023.
Regards, Marcel