Hello c0m ,
Thank you for reaching out to the community, a video guide might help please refer - APX Hotspots.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
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I apologize, this is related to the customization about the captive portal right ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Regards,
Marcel
I'd request you log a service reqeust, so that we can investigate further...
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello,
A new internal ID that mostly matches the issue you’re mentioning has been opened (CWIFI-13151); if your case isn’t the one attached to that, feel free to mention it.
Regards,
Hello,
i opened a case, but idk your internal ID.
My case is opend with nr. 07007096.
Regards,
Marcel
Hello,
i opened a case, but idk your internal ID.
My case is opend with nr. 07007096.
Regards,
Marcel
Hello Marcel,
Thank you, I left a note in your case.
Regards,
Hello,
This case is with DEV and they’re confirming if it matches CWIFI-13151.
Regards,