Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Unable to connect with Sophos VPN SSL client

Fellas, VPN client stays stuck on the yellow light indicator but shows on the XG that user is connected but in reality he is not.

PC is Win10 it worked before but accessing with VPN overseas failed,testing from another station works with the same certificate. 

 

Mon Mar 06 10:41:27 2017 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Dec  9 2016

Mon Mar 06 10:41:27 2017 library versions: OpenSSL 1.0.1u  22 Sep 2016, LZO 2.09

Enter Management Password:

Mon Mar 06 10:41:27 2017 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25341

Mon Mar 06 10:41:27 2017 Need hold release from management interface, waiting...

Mon Mar 06 10:41:28 2017 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25341

Mon Mar 06 10:41:28 2017 MANAGEMENT: CMD 'state on'

Mon Mar 06 10:41:28 2017 MANAGEMENT: CMD 'log all on'

Mon Mar 06 10:41:28 2017 MANAGEMENT: CMD 'hold off'

Mon Mar 06 10:41:28 2017 MANAGEMENT: CMD 'hold release'

Mon Mar 06 10:41:41 2017 MANAGEMENT: CMD 'username "Auth" "Pittb"'

Mon Mar 06 10:41:41 2017 MANAGEMENT: CMD 'password [...]'

Mon Mar 06 10:41:41 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:41:42 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:41:42 2017 MANAGEMENT: >STATE:1488814902,RESOLVE,,,,,,

Mon Mar 06 10:41:42 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:41:42 2017 MANAGEMENT: >STATE:1488814902,TCP_CONNECT,,,,,,

Mon Mar 06 10:41:43 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:43 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:41:43 2017 TCPv4_CLIENT link remote: [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:43 2017 MANAGEMENT: >STATE:1488814903,WAIT,,,,,,

Mon Mar 06 10:41:43 2017 Connection reset, restarting [-1]

Mon Mar 06 10:41:43 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:41:43 2017 MANAGEMENT: >STATE:1488814903,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:41:43 2017 Restart pause, 5 second(s)

Mon Mar 06 10:41:48 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:41:49 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:41:49 2017 MANAGEMENT: >STATE:1488814909,RESOLVE,,,,,,

Mon Mar 06 10:41:49 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:41:49 2017 MANAGEMENT: >STATE:1488814909,TCP_CONNECT,,,,,,

Mon Mar 06 10:41:50 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:50 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:41:50 2017 TCPv4_CLIENT link remote: [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:50 2017 MANAGEMENT: >STATE:1488814910,WAIT,,,,,,

Mon Mar 06 10:41:50 2017 Connection reset, restarting [-1]

Mon Mar 06 10:41:50 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:41:50 2017 MANAGEMENT: >STATE:1488814910,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:41:50 2017 Restart pause, 5 second(s)

Mon Mar 06 10:41:55 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:41:56 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:41:56 2017 MANAGEMENT: >STATE:1488814916,RESOLVE,,,,,,

Mon Mar 06 10:41:56 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:41:56 2017 MANAGEMENT: >STATE:1488814916,TCP_CONNECT,,,,,,

Mon Mar 06 10:41:57 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:57 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:41:57 2017 TCPv4_CLIENT link remote: [AF_INET]196.04.50.196:8443

Mon Mar 06 10:41:57 2017 MANAGEMENT: >STATE:1488814917,WAIT,,,,,,

Mon Mar 06 10:41:57 2017 Connection reset, restarting [-1]

Mon Mar 06 10:41:57 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:41:57 2017 MANAGEMENT: >STATE:1488814917,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:41:57 2017 Restart pause, 5 second(s)

Mon Mar 06 10:42:02 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:42:03 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:42:03 2017 MANAGEMENT: >STATE:1488814923,RESOLVE,,,,,,

Mon Mar 06 10:42:03 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:42:03 2017 MANAGEMENT: >STATE:1488814923,TCP_CONNECT,,,,,,

Mon Mar 06 10:42:04 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:42:04 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:42:04 2017 TCPv4_CLIENT link remote: [AF_INET]196.204.50.196:8443

Mon Mar 06 10:42:04 2017 MANAGEMENT: >STATE:1488814924,WAIT,,,,,,

Mon Mar 06 10:42:04 2017 Connection reset, restarting [-1]

Mon Mar 06 10:42:04 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:42:04 2017 MANAGEMENT: >STATE:1488814924,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:42:04 2017 Restart pause, 5 second(s)

Mon Mar 06 10:42:09 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:42:10 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:42:10 2017 MANAGEMENT: >STATE:1488814930,RESOLVE,,,,,,

Mon Mar 06 10:42:10 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:42:10 2017 MANAGEMENT: >STATE:1488814930,TCP_CONNECT,,,,,,

Mon Mar 06 10:42:11 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:42:11 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:42:11 2017 TCPv4_CLIENT link remote: [AF_INET]196.204.50.196:8443

Mon Mar 06 10:42:11 2017 MANAGEMENT: >STATE:1488814931,WAIT,,,,,,

Mon Mar 06 10:42:11 2017 Connection reset, restarting [-1]

Mon Mar 06 10:42:11 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:42:11 2017 MANAGEMENT: >STATE:1488814931,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:42:11 2017 Restart pause, 5 second(s)

Mon Mar 06 10:42:14 2017 SIGTERM[hard,init_instance] received, process exiting

Mon Mar 06 10:42:14 2017 MANAGEMENT: >STATE:1488814934,EXITING,init_instance,,,,,                 



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