Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Unable to connect with Sophos VPN SSL client

Fred atallas

Fellas, VPN client stays stuck on the yellow light indicator but shows on the XG that user is connected but in reality he is not.

PC is Win10 it worked before but accessing with VPN overseas failed,testing from another station works with the same certificate. 

 

Mon Mar 06 10:41:27 2017 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Dec  9 2016

Mon Mar 06 10:41:27 2017 library versions: OpenSSL 1.0.1u  22 Sep 2016, LZO 2.09

Enter Management Password:

Mon Mar 06 10:41:27 2017 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25341

Mon Mar 06 10:41:27 2017 Need hold release from management interface, waiting...

Mon Mar 06 10:41:28 2017 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25341

Mon Mar 06 10:41:28 2017 MANAGEMENT: CMD 'state on'

Mon Mar 06 10:41:28 2017 MANAGEMENT: CMD 'log all on'

Mon Mar 06 10:41:28 2017 MANAGEMENT: CMD 'hold off'

Mon Mar 06 10:41:28 2017 MANAGEMENT: CMD 'hold release'

Mon Mar 06 10:41:41 2017 MANAGEMENT: CMD 'username "Auth" "Pittb"'

Mon Mar 06 10:41:41 2017 MANAGEMENT: CMD 'password [...]'

Mon Mar 06 10:41:41 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:41:42 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:41:42 2017 MANAGEMENT: >STATE:1488814902,RESOLVE,,,,,,

Mon Mar 06 10:41:42 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:41:42 2017 MANAGEMENT: >STATE:1488814902,TCP_CONNECT,,,,,,

Mon Mar 06 10:41:43 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:43 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:41:43 2017 TCPv4_CLIENT link remote: [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:43 2017 MANAGEMENT: >STATE:1488814903,WAIT,,,,,,

Mon Mar 06 10:41:43 2017 Connection reset, restarting [-1]

Mon Mar 06 10:41:43 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:41:43 2017 MANAGEMENT: >STATE:1488814903,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:41:43 2017 Restart pause, 5 second(s)

Mon Mar 06 10:41:48 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:41:49 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:41:49 2017 MANAGEMENT: >STATE:1488814909,RESOLVE,,,,,,

Mon Mar 06 10:41:49 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:41:49 2017 MANAGEMENT: >STATE:1488814909,TCP_CONNECT,,,,,,

Mon Mar 06 10:41:50 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:50 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:41:50 2017 TCPv4_CLIENT link remote: [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:50 2017 MANAGEMENT: >STATE:1488814910,WAIT,,,,,,

Mon Mar 06 10:41:50 2017 Connection reset, restarting [-1]

Mon Mar 06 10:41:50 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:41:50 2017 MANAGEMENT: >STATE:1488814910,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:41:50 2017 Restart pause, 5 second(s)

Mon Mar 06 10:41:55 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:41:56 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:41:56 2017 MANAGEMENT: >STATE:1488814916,RESOLVE,,,,,,

Mon Mar 06 10:41:56 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:41:56 2017 MANAGEMENT: >STATE:1488814916,TCP_CONNECT,,,,,,

Mon Mar 06 10:41:57 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:41:57 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:41:57 2017 TCPv4_CLIENT link remote: [AF_INET]196.04.50.196:8443

Mon Mar 06 10:41:57 2017 MANAGEMENT: >STATE:1488814917,WAIT,,,,,,

Mon Mar 06 10:41:57 2017 Connection reset, restarting [-1]

Mon Mar 06 10:41:57 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:41:57 2017 MANAGEMENT: >STATE:1488814917,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:41:57 2017 Restart pause, 5 second(s)

Mon Mar 06 10:42:02 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:42:03 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:42:03 2017 MANAGEMENT: >STATE:1488814923,RESOLVE,,,,,,

Mon Mar 06 10:42:03 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:42:03 2017 MANAGEMENT: >STATE:1488814923,TCP_CONNECT,,,,,,

Mon Mar 06 10:42:04 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:42:04 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:42:04 2017 TCPv4_CLIENT link remote: [AF_INET]196.204.50.196:8443

Mon Mar 06 10:42:04 2017 MANAGEMENT: >STATE:1488814924,WAIT,,,,,,

Mon Mar 06 10:42:04 2017 Connection reset, restarting [-1]

Mon Mar 06 10:42:04 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:42:04 2017 MANAGEMENT: >STATE:1488814924,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:42:04 2017 Restart pause, 5 second(s)

Mon Mar 06 10:42:09 2017 MANAGEMENT: CMD 'proxy NONE  '

Mon Mar 06 10:42:10 2017 Socket Buffers: R=[65536->65536] S=[65536->65536]

Mon Mar 06 10:42:10 2017 MANAGEMENT: >STATE:1488814930,RESOLVE,,,,,,

Mon Mar 06 10:42:10 2017 Attempting to establish TCP connection with [AF_INET]196.204.50.196:8443 [nonblock]

Mon Mar 06 10:42:10 2017 MANAGEMENT: >STATE:1488814930,TCP_CONNECT,,,,,,

Mon Mar 06 10:42:11 2017 TCP connection established with [AF_INET]196.204.50.196:8443

Mon Mar 06 10:42:11 2017 TCPv4_CLIENT link local: [undef]

Mon Mar 06 10:42:11 2017 TCPv4_CLIENT link remote: [AF_INET]196.204.50.196:8443

Mon Mar 06 10:42:11 2017 MANAGEMENT: >STATE:1488814931,WAIT,,,,,,

Mon Mar 06 10:42:11 2017 Connection reset, restarting [-1]

Mon Mar 06 10:42:11 2017 SIGUSR1[soft,connection-reset] received, process restarting

Mon Mar 06 10:42:11 2017 MANAGEMENT: >STATE:1488814931,RECONNECTING,connection-reset,,,,,

Mon Mar 06 10:42:11 2017 Restart pause, 5 second(s)

Mon Mar 06 10:42:14 2017 SIGTERM[hard,init_instance] received, process exiting

Mon Mar 06 10:42:14 2017 MANAGEMENT: >STATE:1488814934,EXITING,init_instance,,,,,                 



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  • 0 in reply to Aditya Patel

    Hi I equally have the same question see below my configs.

     

    Tue Mar 24 00:00:25 2020 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jul  3 2017
    Tue Mar 24 00:00:25 2020 library versions: OpenSSL 1.0.2l  25 May 2017, LZO 2.09
    Tue Mar 24 00:00:25 2020 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
    Tue Mar 24 00:00:25 2020 Need hold release from management interface, waiting...
    Tue Mar 24 00:00:25 2020 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25340
    Tue Mar 24 00:00:25 2020 MANAGEMENT: CMD 'state on'
    Tue Mar 24 00:00:25 2020 MANAGEMENT: CMD 'log all on'
    Tue Mar 24 00:00:25 2020 MANAGEMENT: CMD 'hold off'
    Tue Mar 24 00:00:25 2020 MANAGEMENT: CMD 'hold release'
    Tue Mar 24 00:00:44 2020 MANAGEMENT: CMD 'username "Auth" "kelvn.mwamba"'
    Tue Mar 24 00:00:44 2020 MANAGEMENT: CMD 'password [...]'
    Tue Mar 24 00:00:44 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
    Tue Mar 24 00:00:44 2020 Attempting to establish TCP connection with [AF_INET]10.0.0.x:8443 [nonblock]
    Tue Mar 24 00:00:44 2020 MANAGEMENT: >STATE:1585000844,TCP_CONNECT,,,,,,
    Tue Mar 24 00:00:54 2020 TCP: connect to [AF_INET]10.0.0.x:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.  
    Tue Mar 24 00:00:54 2020 SIGUSR1[soft,init_instance] received, process restarting
    Tue Mar 24 00:00:54 2020 MANAGEMENT: >STATE:1585000854,RECONNECTING,init_instance,,,,,
    Tue Mar 24 00:00:54 2020 Restart pause, 5 second(s)
    Tue Mar 24 00:00:59 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
    Tue Mar 24 00:00:59 2020 Attempting to establish TCP connection with [AF_INET]192.168.50.xxx:8443 [nonblock]
    Tue Mar 24 00:00:59 2020 MANAGEMENT: >STATE:1585000859,TCP_CONNECT,,,,,,
    Tue Mar 24 00:01:10 2020 TCP: connect to [AF_INET]192.168.50.xxx:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.  
    Tue Mar 24 00:01:10 2020 SIGUSR1[soft,init_instance] received, process restarting
    Tue Mar 24 00:01:10 2020 MANAGEMENT: >STATE:1585000870,RECONNECTING,init_instance,,,,,
    Tue Mar 24 00:01:10 2020 Restart pause, 5 second(s)
    Tue Mar 24 00:01:15 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
    Tue Mar 24 00:01:15 2020 Attempting to establish TCP connection with [AF_INET]192.168.50.xxx:8443 [nonblock]
    Tue Mar 24 00:01:15 2020 MANAGEMENT: >STATE:1585000875,TCP_CONNECT,,,,,,
    Tue Mar 24 00:01:25 2020 TCP: connect to [AF_INET]192.168.50.xxx:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.  
    Tue Mar 24 00:01:25 2020 SIGUSR1[soft,init_instance] received, process restarting
    Tue Mar 24 00:01:25 2020 MANAGEMENT: >STATE:1585000885,RECONNECTING,init_instance,,,,,
    Tue Mar 24 00:01:25 2020 Restart pause, 5 second(s)
    Tue Mar 24 00:01:30 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
    Tue Mar 24 00:01:30 2020 Attempting to establish TCP connection with [AF_INET]10.255.0.x:8443 [nonblock]
    Tue Mar 24 00:01:30 2020 MANAGEMENT: >STATE:1585000890,TCP_CONNECT,,,,,,
    Tue Mar 24 00:01:40 2020 TCP: connect to [AF_INET]10.255.0.x:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.  
    Tue Mar 24 00:01:40 2020 SIGUSR1[soft,init_instance] received, process restarting
    Tue Mar 24 00:01:40 2020 MANAGEMENT: >STATE:1585000900,RECONNECTING,init_instance,,,,,
    Tue Mar 24 00:01:40 2020 Restart pause, 5 second(s)
    Tue Mar 24 00:01:45 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
    Tue Mar 24 00:01:45 2020 Attempting to establish TCP connection with [AF_INET]10.10.10.x:8443 [nonblock]
    Tue Mar 24 00:01:45 2020 MANAGEMENT: >STATE:1585000905,TCP_CONNECT,,,,,,
    Tue Mar 24 00:01:55 2020 TCP: connect to [AF_INET]10.10.10.x.:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.  
    Tue Mar 24 00:01:55 2020 SIGUSR1[soft,init_instance] received, process restarting
    Tue Mar 24 00:01:55 2020 MANAGEMENT: >STATE:1585000915,RECONNECTING,init_instance,,,,,
    Tue Mar 24 00:01:55 2020 Restart pause, 5 second(s)
    Tue Mar 24 00:02:00 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
    Tue Mar 24 00:02:00 2020 Attempting to establish TCP connection with [AF_INET]192.168.50.xxx:8443 [nonblock]
    Tue Mar 24 00:02:00 2020 MANAGEMENT: >STATE:1585000920,TCP_CONNECT,,,,,,
    Tue Mar 24 00:02:10 2020 TCP: connect to [AF_INET]192.168.50.xxx:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.  
    Tue Mar 24 00:02:10 2020 SIGUSR1[soft,init_instance] received, process restarting
    Tue Mar 24 00:02:10 2020 MANAGEMENT: >STATE:1585000930,RECONNECTING,init_instance,,,,,
    Tue Mar 24 00:02:10 2020 Restart pause, 5 second(s)
    Tue Mar 24 00:02:15 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
    Tue Mar 24 00:02:15 2020 Attempting to establish TCP connection with [AF_INET]10.0.0.x:8443 [nonblock]
    Tue Mar 24 00:02:15 2020 MANAGEMENT: >STATE:1585000935,TCP_CONNECT,,,,,,

     

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