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Has anyone configured Aircard 340U for backup WAN?

I was pleasantly surprised when I found that the ATT Aircard 340 U was recognized by the XG UTM, yet I can't get it to connect. I've tried to call ATT but the support team doesn't know how to help.

Has this been done  yet? I appreciate any pointers anyone would have.

Tony



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  • Hi,

    Interesting!

    I am curious to know if WWAN is enable on XG. If not, you can enable it through Shell.


    Step1: Enable WWAN from CLI

    · Logon to CLI Console (Telnet or SSH)
    · Choose option 4 – Device Console and press Enter

    Execute the following command

    console> system wwan enable

    If that is enable, go to Network > Wireless WAN > Settings and click Show Recommended Configuration to view modem settings. 

    The recommended configuration is displayed. Click Load Recommended Configuration to import modem settings.

    Note:

    If SIM PIN is enabled in your Modem, specify the SIM Card PIN Code under General Settings and then click Apply.

    Connect to the Internet

    Go to Network > Wireless WAN > Status and click Connect to connect to the Internet using plugged-in modem.

    Let me know if that helps

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • Sachin

    I followed your steps and it worked perfectly with one exception.

    I had to "choose" a phone number to dial, two suggested numbers were offered. I first tried #777 (from the suggested list) and it did not work. I used *99# and the device connected.

    While that's what this question was about (and thank you!!), there's quite a bit of work to configure the appliance to actually use that connection!

    Marking this as answered. Thank you.

Reply
  • Sachin

    I followed your steps and it worked perfectly with one exception.

    I had to "choose" a phone number to dial, two suggested numbers were offered. I first tried #777 (from the suggested list) and it did not work. I used *99# and the device connected.

    While that's what this question was about (and thank you!!), there's quite a bit of work to configure the appliance to actually use that connection!

    Marking this as answered. Thank you.

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