Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Has anyone configured Aircard 340U for backup WAN?

I was pleasantly surprised when I found that the ATT Aircard 340 U was recognized by the XG UTM, yet I can't get it to connect. I've tried to call ATT but the support team doesn't know how to help.

Has this been done  yet? I appreciate any pointers anyone would have.

Tony



This thread was automatically locked due to age.
Parents
  • Hi,

    Interesting!

    I am curious to know if WWAN is enable on XG. If not, you can enable it through Shell.


    Step1: Enable WWAN from CLI

    · Logon to CLI Console (Telnet or SSH)
    · Choose option 4 – Device Console and press Enter

    Execute the following command

    console> system wwan enable

    If that is enable, go to Network > Wireless WAN > Settings and click Show Recommended Configuration to view modem settings. 

    The recommended configuration is displayed. Click Load Recommended Configuration to import modem settings.

    Note:

    If SIM PIN is enabled in your Modem, specify the SIM Card PIN Code under General Settings and then click Apply.

    Connect to the Internet

    Go to Network > Wireless WAN > Status and click Connect to connect to the Internet using plugged-in modem.

    Let me know if that helps

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • Hi,

    Interesting!

    I am curious to know if WWAN is enable on XG. If not, you can enable it through Shell.


    Step1: Enable WWAN from CLI

    · Logon to CLI Console (Telnet or SSH)
    · Choose option 4 – Device Console and press Enter

    Execute the following command

    console> system wwan enable

    If that is enable, go to Network > Wireless WAN > Settings and click Show Recommended Configuration to view modem settings. 

    The recommended configuration is displayed. Click Load Recommended Configuration to import modem settings.

    Note:

    If SIM PIN is enabled in your Modem, specify the SIM Card PIN Code under General Settings and then click Apply.

    Connect to the Internet

    Go to Network > Wireless WAN > Status and click Connect to connect to the Internet using plugged-in modem.

    Let me know if that helps

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Children
  • Sachin

    I followed your steps and it worked perfectly with one exception.

    I had to "choose" a phone number to dial, two suggested numbers were offered. I first tried #777 (from the suggested list) and it did not work. I used *99# and the device connected.

    While that's what this question was about (and thank you!!), there's quite a bit of work to configure the appliance to actually use that connection!

    Marking this as answered. Thank you.