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Sophos XG Software Deploment no USB Keyboard SFOS 20.0.2

Gerd Rehders1

Hi,

after upgrading several software deployments from SFOS 20.0.0 to 20.0.2 USB Keyboard is not working!

- Tested with 2 different Intel Hardware Settings

- Tested with Upgrading vom 20.0.0 to 20.0.2

- Tested with new depoyment 20.0.2

- Tested with SFOS 21.0.0 EAP

Always the same result:

None of the USB Keyboards are working

Even the old hint (using an USB Hub) didn´t work.

That´s ugly, because we are used to change the IP Adress via CLI in our Staging Area.....

BR Gerd



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[edited by: Raphael Alganes at 3:13 PM (GMT -7) on 2 Oct 2024]
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  • 0

    I am experiencing the same thing when installing SW-20.0.2 or SW-21.0.0 home licence on a Protectli VP2410.

    This to learn in advance for the Sophos HA cluster we will be using soon.

    When I power on the device, the USB keyboard works, NumLock light is on.

    As soon as SFOS starts booting, the light goes off. USB port blocked?

    USB hub didn't solve it.

    Is there a way to solve this?

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  • 0

    I am experiencing the same thing when installing SW-20.0.2 or SW-21.0.0 home licence on a Protectli VP2410.

    This to learn in advance for the Sophos HA cluster we will be using soon.

    When I power on the device, the USB keyboard works, NumLock light is on.

    As soon as SFOS starts booting, the light goes off. USB port blocked?

    USB hub didn't solve it.

    Is there a way to solve this?

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