XG310 to XGS2100 Migration - Secure Storage Master Key ?

Question

Hi, 
 I have plan to migrate our Sophos Firewall XG310 to XGS2100 on this December. 
 Existing SFOS : 20.0.2 MR-2-Build378 . 
 I have watch this migration Techvid 
 https://techvids.sophos.com/share/watch/tozUBTeL3Pkje85qz3Qngg 
 And I did Device Compatibility Check with Result : Backup Allowed 
 On the Migration Techvid, it showed that require Secure Storage Master Key during Restore Process into New Device. 
 My Question is : 
 1. Is Secure Storage Master Key are mandatory to input during Restore Process ? 
 2. I'm afraid has set this Secure Storage Master Key during new installation XG Firewall, how to check it? 
 
 Thanks.

Mayur Makvana · Accepted Answer

Hello, 
 Thank you for contacting Sophos community! 
 1. Is Secure Storage Master Key are mandatory to input during Restore Process ? 
 Yes, we need SSMK (Secure Storage Master Key) while restoring backup. 
 2.I'm afraid has set this Secure Storage Master Key during new installation XG Firewall, how to check it? 
 You may refer to the below KBA to reset if SSMK is not secure with you: 
 docs.sophos.com/.../index.html

Michael Dunn · Answer

In order to restore a backup, you need to know the Secure Storage Master Key that was used by the original system the backup was made from. In order to restore a backup, the system that you are restoring to should have the Secure Storage Master Key set prior to the restore. Pease make sure write down every SSMK. In fact in the GUI when you set the SSMK you must click a check box that says you stored it somewhere else.

Mayur Makvana · Answer

Hello, 
 The default password is admin, but if it was changed and we cannot remember. We can reset the password by connecting device on serial console and following the below KBA: 
 support.sophos.com/.../KBA-000004027

XG310 to XGS2100 Migration - Secure Storage Master Key ?

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