unidentified user

Hello,

Thank you for contacting Sophos Community!

It will be considered as non authenticated user traffic. Unauthenticated user traffic falls under it.

thank you for answer me

if it is unauthenticated user how can make any action in my network ? and how can i stopped it?

Hello,

You need to authenticate your users with the Sophos through AD integration or by creating the users locally in the firewall.

support.sophos.com/.../KB-000035747

i do that and still appear  Unauthenticated user

Hello,

Just make sure that you don't have any LAN/DMZ to WAN rule without user identity. If there are no such rule and if you still see. I suggest raise the support case to investigate it further.

docs.sophos.com/.../index.html

thank you 

if i have a dmz how can make authenticated connection?

thank you 

if i have a dmz how can make authenticated connection?

Hello,

You need to add DMZ to WAN firewall with match known user and enabling show captive portal to unknown users.

support.sophos.com/.../KB-000035747

thanks for your answers 

i checked it my DMZ is added in WAN, but i still  have unidentified user and Category  Unclassified

Hello,

You must raise the support case to investigate it further.

docs.sophos.com/.../index.html

thank you