Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Hi,
I need to upgrade 210 firmware from 18.5.2 MR-2 to 20. The firewall is showing two available firmwares:
1. SFOS 19.5.4 MR4-Build718
2. SFOS 20.0.1 MR1-Build342
When I try to upgrade to 19.5, it shows an error. What path I can follow to upgrade it?
Thanks.
Hello,
Thank you for contacting Sophos Community!
Kindly review KBA:
https://docs.sophos.com/releasenotes/index.html
On Upgrade information page, you have table which provides information about it. As per that, your device can be upgraded to v20 MR 1.
Also, refer to the v19.5.4 MR 4 as below, which does not seems to be supported:
Mayur Makvana
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
Hello,
Thank you for contacting Sophos Community!
Kindly review KBA:
https://docs.sophos.com/releasenotes/index.html
On Upgrade information page, you have table which provides information about it. As per that, your device can be upgraded to v20 MR 1.
Also, refer to the v19.5.4 MR 4 as below, which does not seems to be supported:
Mayur Makvana
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
