I'm dealing with two stubborn workstations that are giving the "Service Unavailable" error in Sophos Connect when used with SSLVPN. This is a brand new deployment, everything is fresh. The services appear fine and if I switch the Windows user to a different one, Sophos Connect launches and connects normally. I am thinking there is something wrong under the user's profile that is blocking it. I've tried the standard fixes in the KB articles and this community but because it's user related I'm thinking there is something in the registry that needs cleaning up.
Workstations affected: Win10 Pro and Win11 Pro
Users: Domain Joined
Attempt for solution:
-Uninstall, restart, re-install
-Uninstall, delete Sophos Connect folder, restart, re-install
-Restarted the services
I have them currently running OpenVPN without issues. I need a more advanced solution. Any help is greatly appreciated.
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[edited by: Erick Jan at 12:23 AM (GMT -7) on 17 Jun 2024]
