Hello,
we have also this problem and cannot send larger emails from mobile phones throuth our XG135 firewall. (ActiveSync)
What are the steps to fix this problem? (1MB Limit)
Thank you
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Hello,
we have also this problem and cannot send larger emails from mobile phones throuth our XG135 firewall. (ActiveSync)
What are the steps to fix this problem? (1MB Limit)
Thank you
You can contact the Sophos support to get this addressed.
See: https://docs.sophos.com/support/kil/index.html
NC-85063 |
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WAF does not permit file uploads in OWA greater than 1 MB |
If a file is uploaded which is larger then the limit then message similar to this is visible in the log: [Fri Aug 14 15:41:22.414802 2020] [security2:error] [pid 14238:tid 140229323249408] [client 109.91.34.26:44831] [client 109.91.34.26] ModSecurity: Request body no files data length is larger than the configured limit (q).. Deny with code (413) …. |
For a workaround please contact support. |
__________________________________________________________________________________________________________________
Hi m4Viper ,
Thank you for reaching out to the community, request you to please log a support case, and will help expedite the resolution.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
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Hello m4Viper ,
Regret to know you faced an inconvenience. May you share with us on the thread the caseID once you have it. Thanks for your time and patience and thank you for choosing Sophos.
Regards,
Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.