Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Mail and issues with ActiveSync / ActiveSync 1MB File Limit

Hello,

we have also this problem and cannot send larger emails from mobile phones throuth our XG135 firewall. (ActiveSync)

What are the steps to fix this problem? (1MB Limit)

Thank you



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[edited by: Raphael Alganes at 2:14 PM (GMT -7) on 16 May 2024]
Parents
  • You can contact the Sophos support to get this addressed.

    See: https://docs.sophos.com/support/kil/index.html 

    NC-85063
    • SF 18.0 MR1-1 (18.0.1.396)
      • WAF
      WAF does not permit file uploads in OWA greater than 1 MB

      If a file is uploaded which is larger then the limit then message similar to this is visible in the log: 

      [Fri Aug 14 15:41:22.414802 2020] [security2:error] [pid 14238:tid 140229323249408] [client 109.91.34.26:44831] [client 109.91.34.26] ModSecurity: Request body no files data length is larger than the configured limit (q).. Deny with code (413) ….

      For a workaround please contact support.

      __________________________________________________________________________________________________________________

    Reply
    • You can contact the Sophos support to get this addressed.

      See: https://docs.sophos.com/support/kil/index.html 

      NC-85063
      • SF 18.0 MR1-1 (18.0.1.396)
        • WAF
        WAF does not permit file uploads in OWA greater than 1 MB

        If a file is uploaded which is larger then the limit then message similar to this is visible in the log: 

        [Fri Aug 14 15:41:22.414802 2020] [security2:error] [pid 14238:tid 140229323249408] [client 109.91.34.26:44831] [client 109.91.34.26] ModSecurity: Request body no files data length is larger than the configured limit (q).. Deny with code (413) ….

        For a workaround please contact support.

        __________________________________________________________________________________________________________________

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