Hi,
I got two XGS 2100's where the base license is not subscribed, All other license are activated, not the Base.
This gives me all kinds of routing and nat issues.
Need help soon.
This thread was automatically locked due to age.
Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Hi,
I got two XGS 2100's where the base license is not subscribed, All other license are activated, not the Base.
This gives me all kinds of routing and nat issues.
Need help soon.
Yes, currently the Base license will start on License Subscription date (in 5 days). Sophos will change this behavior in the future - until then, you can do two things: wait or create a customer care case to get this fixed.
__________________________________________________________________________________________________________________
I'll Start a case with customer care
Bart van der Horst
Sophos XG v18-v21 Certified Architect
Bart van der Horst
Sophos XG v18-v21 Certified Architect
Can you give the SN to the case?
__________________________________________________________________________________________________________________
Can you give the SN to the case?
__________________________________________________________________________________________________________________
07328950 / XGS2100 Base License not subscribed / ref:_00D301GN6a._500KZ1NW8a:ref
Bart van der Horst
Sophos XG v18-v21 Certified Architect
I mean, can you give the serialnumber of the device to the case, as it is missing.
__________________________________________________________________________________________________________________
Ah,
X21019D
Bart van der Horst
Sophos XG v18-v21 Certified Architect
Should be fixed now.
__________________________________________________________________________________________________________________
Hi Toni, yes it's fixed, Central and the appliance are now corrected.
Thanks
Nat-rules are also working now, no more nat rule 0 in firewall log.
Bart van der Horst
Sophos XG v18-v21 Certified Architect