Hi,
I got two XGS 2100's where the base license is not subscribed, All other license are activated, not the Base.
This gives me all kinds of routing and nat issues.
Need help soon.
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Hi,
I got two XGS 2100's where the base license is not subscribed, All other license are activated, not the Base.
This gives me all kinds of routing and nat issues.
Need help soon.
In Central it says: in 5 Days, what does this mean?
Yes, currently the Base license will start on License Subscription date (in 5 days). Sophos will change this behavior in the future - until then, you can do two things: wait or create a customer care case to get this fixed.
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I'll Start a case with customer care
Can you give the SN to the case?
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07328950 / XGS2100 Base License not subscribed / ref:_00D301GN6a._500KZ1NW8a:ref
I mean, can you give the serialnumber of the device to the case, as it is missing.
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Ah,
X21019D
Ah,
X21019D
Should be fixed now.
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Hi Toni, yes it's fixed, Central and the appliance are now corrected.
Thanks
Nat-rules are also working now, no more nat rule 0 in firewall log.