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Is possible to enable FTP and email backup at the same time?

Hi!. It's possible this? All my firewalls have email scheduled backup. But now, I want to enable FTP without disabling email.

On the other hand, I have read this post and think it's an important feature for FTP backups.

Thanks.



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  • Hi  Thank you for reaching out to the Sophos community team, Currently only 1 backup mode is selectable on GUI due to that you can't select multiple modes among available options but along with this 1 backup mode you always have a backup on Sophos Central If you have registered Firewall under Sophos Central with an option "Send configuration backups to Sophos Central".

    Send configuration backup to Sophos Central

    If you've selected Use Sophos Central management, select this to save configuration backups in Sophos Central.

    In Sophos Central, go to My Products > Firewall management > Backup. Specify a backup schedule or generate the backup.


    However, still you need more than 1 backup mode selectable in GUI so this will be a feature request at the moment. You can submit your Feature Request using the in-product feedback in the Sophos Firewall located in the Top Menu Bar.



    You can also log a support case, so the support team may link any existing FR ID or new FR ID with your account and you can track it later with your account manager/local sales presentative or TAM.

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support

    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'Verify Answer' link.

Reply
  • Hi  Thank you for reaching out to the Sophos community team, Currently only 1 backup mode is selectable on GUI due to that you can't select multiple modes among available options but along with this 1 backup mode you always have a backup on Sophos Central If you have registered Firewall under Sophos Central with an option "Send configuration backups to Sophos Central".

    Send configuration backup to Sophos Central

    If you've selected Use Sophos Central management, select this to save configuration backups in Sophos Central.

    In Sophos Central, go to My Products > Firewall management > Backup. Specify a backup schedule or generate the backup.


    However, still you need more than 1 backup mode selectable in GUI so this will be a feature request at the moment. You can submit your Feature Request using the in-product feedback in the Sophos Firewall located in the Top Menu Bar.



    You can also log a support case, so the support team may link any existing FR ID or new FR ID with your account and you can track it later with your account manager/local sales presentative or TAM.

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support

    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'Verify Answer' link.

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