Sophos XGS 116 - SSD Slot type?

Hello Martin Nowak ,

Thank you for reaching out to the community, I am afraid, if it can be swapped. Please refer the Sophos XGS Series Appliances.
May we know the concern, behind your question ?

Please refer Product Matrix:

Hello Martin Nowak ,

Thank you for reaching out to the community, I am afraid, if it can be swapped. Please refer the Sophos XGS Series Appliances.
May we know the concern, behind your question ?

Please refer Product Matrix:

Hello Vivek,

not exactly the answer I am looking for. This is only a list of possible additional components. The SSD is definitely replaceable part as well as the RAM and Wifi modules (if applicable). I had an old SG115w and opened the device. You can see RAM, SSD and Wifi module here. Why the heck is this secured with a kind of "paint"? Is this the same in an XGS appliance? I do not want to open just to verify this.

Also there is a difference in the SSD itself. The SG have same ADATA SSD but MLC instead of TLC  as in the XGS. MLC is more durable as TLC flash types. So what is the official solution to an desktop XGS appliance if the SSD dies? Buy a new appliance is not an option.

If SSD dies and device is under the warranty then you can log a service request and know How to submit an RMA ticket and setup the replacement firewall.

What does "under warranty" mean? According to this article: https://www.sophos.com/en-us/legal/hardware-warranty-policy I only have 12 months. So what is the procedure after 12 months?

Hey Martin Nowak ,
You can refer the Impact of expired license. So as far as you have a Enhanced support license, your appliance is eligible for the RMA.

Thx for clarifying this point. Our appliance is under Enhanced Support until 2025 :-)

Awesome, then I would request you to log a service request and raise the RMA ticket as mentioned earlier. 

Hello,

FYI, if you open a device, the warranty gets automatically voided.

Regards,