Good Evening .
After upgrading to version 19.5.3 the following problem occurred with the result that I could not login to Fw (XG-115).
Do you have any solution?
Thanks .
This thread was automatically locked due to age.
Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Good Evening .
After upgrading to version 19.5.3 the following problem occurred with the result that I could not login to Fw (XG-115).
Do you have any solution?
Thanks .
Hello,
Greetings,
We have been reported this issue earlier with the defect ID NC-119514. You may try restarting the tomcat service and review if that helps or not.
Go to advance shell and use the below command to restart the service.
service tomcat:restart -ds nosync
If it still fails, you may collect the tomcat logs and raise the support case with us to review.
cd /log
tail -f tomcat.log
Thank you for choosing Sophos!
Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.