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Sophos Blocking Allowed Category

Good morning Sophos Community,

We have weapons as an allowed category in our Sophos Firewall but today - a user tried to go to a site, and it was blocked as weapons. I dug through the Firewall and can't figure out what is configured incorrectly. 

Edited TAGs
[edited by: emmosophos at 10:24 PM (GMT -7) on 25 May 2023]
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  • Hey Alan, so yes after getting everyone's assistance the collective agreement is that the site is blocked because it's in a geoblocked country but since the Firewall can't report that to end users, it simply says it's a blocked category. 

    As for my rules, here is a look at all of my current rules: 

    So if we drill down into rule #3 more it's a geoblocking rule. Pretty much all countries are on our blocked list. 

    Thanks again for your assistance on tackling this issue. I do have a few more other issues but that'll be for other posts. Have a good weekend.