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Sophos Blocking Allowed Category

Good morning Sophos Community,

We have weapons as an allowed category in our Sophos Firewall but today - a user tried to go to a site, and it was blocked as weapons. I dug through the Firewall and can't figure out what is configured incorrectly. 



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  • The block page that you have the screenshot for is normally a category block, however it is also a default block page for some rarer conditions that may not be related to category.  Can you please check the Log Viewer in detailed view, as well as let us know what website they are going to.

  • Hi Michael,

    So the site is PMCAmmo.com. I performed a TraceRT thru Command Line and PMCAmmo Resolves to 82.118.225.48

    I checked Log Viewer and it was being blocked as invalid traffic but got it work because I made an exception in Host & Services > FQDN Host > A geoblocking exception list but again it's odd that it's still coming up as invalid traffic as Germany isn't one of our Geoblocked countries, and weapons category isn't blocked. 

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  • Hi Michael,

    So the site is PMCAmmo.com. I performed a TraceRT thru Command Line and PMCAmmo Resolves to 82.118.225.48

    I checked Log Viewer and it was being blocked as invalid traffic but got it work because I made an exception in Host & Services > FQDN Host > A geoblocking exception list but again it's odd that it's still coming up as invalid traffic as Germany isn't one of our Geoblocked countries, and weapons category isn't blocked. 

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