Thread Info
  • State Suggested Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 72 replies
  • Answers 2 answers
  • Subscribers 58 subscribers
  • Views 32791 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG Firewall v18 MR-4: Feedback and experiences

LuCar Toni

New Thread to cover changes / feedback / experiences. 

"Old" MR3 Thread: https://community.sophos.com/xg-firewall/f/discussions/123403/xg-firewall-v18-mr-3-feedback-and-experiences

Release Notes: https://community.sophos.com/xg-firewall/b/blog/posts/xg-firewall-v18-mr4-is-now-available



This thread was automatically locked due to age.
Parents
  • 0

    Just upgraded from MR3 to MR4 and found one issue.

    Manual Pattern Update in airgap environment doesn't work anymore. I can confirm that it worked on MR3.

    Uploaded the actual pattern file in WebGui but nothing happened.

    Also there is no entry in /log/u2d_airgap.log

  • 0 in reply to SG001

    I am fighting now for the 2nd time with the support regarding this problem.
    My ticket numbers: 03566923 and now 03608869

    Which ticket was there for you regarding this?

    With our clusters exactly the same problem, click upload and then absolutely nothing more - also no entries in the log.

    Tested different browsers (Edge, Chrome).

    Many employees in the support seem to be absolutely not familiar with the topic AirGap. Since nothing happens, I can not provide any error messages or logs! And that a support access to an AirGap machine is not possible should be clear, otherwise I would not need AirGap!

  • 0 in reply to Mark Facius1

    Hello Mark,

    I have flagged the closed case and open case to management.

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply Children
No Data
Unfiltered HTML