Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG Firewall v18 MR-4: Feedback and experiences

New Thread to cover changes / feedback / experiences. 

"Old" MR3 Thread: https://community.sophos.com/xg-firewall/f/discussions/123403/xg-firewall-v18-mr-3-feedback-and-experiences

Release Notes: https://community.sophos.com/xg-firewall/b/blog/posts/xg-firewall-v18-mr4-is-now-available



This thread was automatically locked due to age.
Parents
  • Just upgraded from MR3 to MR4 and found one issue.

    Manual Pattern Update in airgap environment doesn't work anymore. I can confirm that it worked on MR3.

    Uploaded the actual pattern file in WebGui but nothing happened.

    Also there is no entry in /log/u2d_airgap.log

  • I am fighting now for the 2nd time with the support regarding this problem.
    My ticket numbers: 03566923 and now 03608869

    Which ticket was there for you regarding this?

    With our clusters exactly the same problem, click upload and then absolutely nothing more - also no entries in the log.

    Tested different browsers (Edge, Chrome).

    Many employees in the support seem to be absolutely not familiar with the topic AirGap. Since nothing happens, I can not provide any error messages or logs! And that a support access to an AirGap machine is not possible should be clear, otherwise I would not need AirGap!

Reply
  • I am fighting now for the 2nd time with the support regarding this problem.
    My ticket numbers: 03566923 and now 03608869

    Which ticket was there for you regarding this?

    With our clusters exactly the same problem, click upload and then absolutely nothing more - also no entries in the log.

    Tested different browsers (Edge, Chrome).

    Many employees in the support seem to be absolutely not familiar with the topic AirGap. Since nothing happens, I can not provide any error messages or logs! And that a support access to an AirGap machine is not possible should be clear, otherwise I would not need AirGap!

Children