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Not getting reports in Sophos XG-106

We have recently shifted from Cyberoam to Sophos. Our rest of the models are working fine but all the firewalls of model XG-106 are not showing reports. The datasheet shows Storage (local quarantine/logs) integrated SSD. What should I do now?

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0 Keyur over 4 years ago

Hi Sachin Bhatgare

Please refer the article- https://community.sophos.com/kb/en-us/123209

Regards,

Keyur
Community Support Engineer | Sophos Support
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0 Sachin Bhatgare over 4 years ago in reply to Keyur

Tried recommended settings. When Go to Configure > System Services > Log Settings and select the checkbox Log Type (System) and select Apply, it shows "Configuration has been updated successfully", but nothing changes. Local and firewall both show unchecked.

Also tried console> show on-box-reports

result - Local Reporting : off
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0 Sachin Bhatgare over 4 years ago in reply to Keyur

Tried recommended settings. When Go to Configure > System Services > Log Settings and select the checkbox Log Type (System) and select Apply, it shows "Configuration has been updated successfully", but nothing changes. Local and firewall both show unchecked.

Also tried console> show on-box-reports

result - Local Reporting : off
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+1 Keyur over 4 years ago in reply to Sachin Bhatgare

Hi Sachin Bhatgare

The article has a command to enable on box reporting.

set on-box-reports on and then show on-box-reports, It should be on

Please try to select all checkboxes and apply the changes.

In the firewall rules, Log Firewall traffic and at least "Allow All" web and app filter policy should be applied.

Check the services and watermark details as shown in the article.

Regards,

Keyur
Community Support Engineer | Sophos Support
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0 Sachin Bhatgare over 4 years ago in reply to Keyur

set on-box-reports on worked. Thanks again.
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