Facing an issue in Sophos Connect Client

Question

I have setup new IPsec Connection under Ipsec Section and after that we are getting error(PSK incorrect) in Sophos Connect Client.

Vishal_R · Accepted Answer

Hi Usman Khan1 If it is observed after setting up new IPSec connection under IPSec section then reason may be below: 
 In the new configured IPSec connection you might have setup remote gateway as in "*" (Any) which has updated the PSK in XG database with Sophos connection client setting as well. Please set local and remote ID in IPSec tunnel on which remote gateway is "*" (Any) that will prevent the updatation of PSK to other VPN which also works with IPSec technology and configured with PSK ( Like Sophos connect client, L2TP, Remote Access VPN if configured and present on appliance)

Vishal_R · Answer

Hi Usman Khan1 
 Yes you may set either one or both.

Facing an issue in Sophos Connect Client

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