Client authentication agent

Hi hernan valenzuela 

As per the error message, the administrator has disconnected the user.

Can you please check the authentication logs in log viewer for this specific user and check the message?

Are you facing this issue with a specific user or any random user?

Found if the caa auth client connect to sophos using wifi network, this error pops up.  But if it is connected through  LAN cable, no issues. 

Found if the caa auth client connect to sophos using wifi network, this error pops up.  But if it is connected through  LAN cable, no issues. 

This is a workaround. For non-admin, it should work by default, isn't it?

Yes.  It resolved the issue & the Sophos client login is stable for non-admin users.

Hi Arun Pradeep 

Thank you for sharing this, it would help fellow community members.