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Hello,
I added a new iOS device to Sophos Central Mobile using the wizard.
It always automatically displayed the respective iOS model under "Devices" in the "Model" line.
For this new iOS device, it only shows "iPhone, iPad". It is not recognized.
Can someone help me here?
Thanks.
Let me know what model of iOS device you are experiencing this issue with so I can try replicating it.
If you can also specify the enrollment method you're using and the iOS version on the device, this will help.
the model is iPad Pro 4. Generation with iOS 16.3.1.