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iOS model name is not displayed

Hello,

I added a new iOS device to Sophos Central Mobile using the wizard.

It always automatically displayed the respective iOS model under "Devices" in the "Model" line.

For this new iOS device, it only shows "iPhone, iPad". It is not recognized.

Can someone help me here?

Thanks.



Added Tags
[edited by: GlennSen at 12:37 AM (GMT -7) on 13 Mar 2023]