New Sophos Support Phone Numbers in Effect July 1st, 2023

iOS model name is not displayed


I added a new iOS device to Sophos Central Mobile using the wizard.

It always automatically displayed the respective iOS model under "Devices" in the "Model" line.

For this new iOS device, it only shows "iPhone, iPad". It is not recognized.

Can someone help me here?


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[edited by: GlennSen at 12:37 AM (GMT -7) on 13 Mar 2023]
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