Sophos mobile and Android Enterprise

Once I have configured android enterprise in a Samgsung A52, I have the problem that the native Samsung applications disappear, and occasionally the gallery presents me with problems, since when I take a photo I cannot visualize because I cannot find an application to do it.

I have reviewed each policy in none I have application restrictions, in the same way I have tried to install the application but it returns an error: "completely failed".

I tried to give permission to another application like google photos but it doesn't work.

Someone has had something similar. ?