Once I have configured android enterprise in a Samgsung A52, I have the problem that the native Samsung applications disappear, and occasionally the gallery presents me with problems, since when I take a photo I cannot visualize because I cannot find an application to do it.
I have reviewed each policy in none I have application restrictions, in the same way I have tried to install the application but it returns an error: "completely failed".
I tried to give permission to another application like google photos but it doesn't work.
Someone has had something similar. ?
Other topics possibly related
This has been raised to our internal team and was able to observe that there is a bug in our policy related to the system app which leads to this.
It's been observed that it works only for the Device Owner though - not for the work profile. Our team is currently looking to it. Please raise a case ID and share it with us.
I opened a ticket with Sophos support last Friday. I have to do some tests and forward the logs for analysis. I will of course share Support's feedback with the community.
Hello, is there any new information here? We have the same problem on 160 devices