Secure Email not sending notfication on IOS

Hi all,

we`re implemented Sophos Mobile Central with the Sophos Secure Mail App for a customer. But they dont get any notifications from the app

Any help would be greatly appreciated.

Kind regards,

Jonas

Top Replies

  • 26 days ago in reply to Jonas Pohl +1 verified

    Hi

    In some cases, Sophos Secure Email will not display a notification immediately when a new email is received, and the user has to open the app to check for new emails, please check the known…