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Web Filtering auf dem iPhone funktioniert nicht

Hallo zusammen,

wir testen in unserem Unternehmen aktuell die Sophos Mobile MDM Lösung. Es funktioniert bislang alles, nur ich bekomme den Webfilter von Sophos Intercept X nicht zum Laufen. Im Sophos Mobile Backend wurden diverse Domains und Kategorien gesperrt, die Blacklist wurde von Intercept X auf dem iPhone auch erfolgreich vom Server gezogen, jedoch lassen sich die gesperrten Webseiten weiterhin problemlos im Safari öffnen.

Was mache ich falsch?

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0 Yashraj S over 4 years ago

Hi BBKK

It seems that your question is better suited for the Sophos Mobile group. Please subscribe to that group so that this thread can be moved over there.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 BBKK over 4 years ago in reply to Yashraj S

Hello Yashraj, i subscribed to the Sophos Mobile Group now.
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0 Jasmin over 4 years ago
Hi BBKK

Web filtering protects you when you use one of the apps listed under Protected browsers.

Supported browsers:

Google Chrome

Firefox

Android web browser

Microsoft Edge

Under Protected browsers (not tested) apps are listed which may work, but have not been tested.

As iOS native browser is not under the supported one, would you please suggest whether it is under the protected browser?
Regards,

Jasmin
Community Support Engineer | Sophos Support
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0 BBKK over 4 years ago in reply to Jasmin

I installed Google Chrome for iOS now using Sophos Mobile and synchronized the Sophos Container again. Web Filtering is still not working.
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0 Shweta over 4 years ago in reply to BBKK

Hi BBKK

Would you please confirm if iOS is updated to iOS 13.5.1?

Shweta

Community Support Engineer | Sophos Technical Support
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