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Updating apps on a Supervised iPad through Sophos Mobile Control

Hello,

 

I am trying to update a number of apps on our fleet of iPads, however the install always bombs out with the error

Apr 27, 2020, 2:30 PM An MDM command could not be executed. -45 Completely failed

The main app i am trying to update is the Sophos Mobile Control. So far I have tried restarting the iPads, turning them off for 5 minutes, and also have force restarted them. There is also no other pending tasks in the task list.

The iPad's are supervised and are running PadOS 13.4.1

Any ideas on how to fix this issue?

 

Thanks in advance



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